Frequently Asked Questions

Everything you need to know about our outdoor-ready gear and services.

What is the Weatherproof® quality guarantee?

We stand by our heritage of durability. All Weatherproof® products are crafted with high-performance fabrics designed to withstand the elements, ensuring you stay comfortable and protected in various climate conditions.

How long does shipping typically take?

Standard shipping usually takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their outdoor essentials sooner.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn merchandise with original tags attached. Simply use our online returns portal to generate a prepaid shipping label.

How do I care for my Weatherproof® garments?

To maintain the integrity of our specialized coatings and fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid using bleach or fabric softeners.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working diligently to expand our shipping capabilities to serve our global community of outdoor enthusiasts in the near future.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.